Privacy Policy

Effective Date: 02/02/2026

Renée Fragrances (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase from www.reneefragrances.com (the “Website”). This policy is drafted in accordance with applicable United Arab Emirates laws, including Federal Decree‑Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

 

 

Section 1: Information We Collect

We may collect the following types of personal and non‑personal information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment-related information (processed securely via third‑party payment gateways; we do not store card details)

  • Order history and purchase details

b) Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent, and interaction data

  • Cookies and similar tracking technologies

 

 

Section 2: How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders

  • To manage payments, deliveries, and returns

  • To communicate order updates and customer support responses

  • To improve our Website, products, and user experience

  • To send marketing communications (only where consent is provided)

  • To comply with legal and regulatory obligations under UAE law

We only collect and process personal data that is necessary for legitimate business purposes.

 

 

Section 3: Legal Basis for Processing

We process personal data under one or more of the following legal bases:

  • Your consent

  • Performance of a contract (e.g., order fulfillment)

  • Compliance with legal obligations

  • Legitimate business interests, where such interests do not override your rights

 

 

Section 4: Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance functionality and analyze performance. Cookies help us understand user behavior and improve navigation.

You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly as a result.

 

 

Sections 5: Sharing and Disclosure of Information

We do not sell or rent your personal data. Your information may be shared only with:

  • Trusted service providers (payment processors, delivery partners, IT service providers)

  • Government or regulatory authorities when required by law

  • Professional advisers where necessary for compliance or protection of legal rights

All third parties are required to maintain appropriate data protection standards.

 

 

Section 6: Data Storage and Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, loss, or alteration. Personal data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.

 

 

Section 7: International Data Transfers

Where personal data is transferred outside the UAE, we ensure that adequate safeguards are in place in accordance with PDPL requirements to protect your information.

 

 

Section 8: Your Rights Under UAE Law

Subject to applicable laws, you have the right to:

  • Access your personal data

  • Request correction or updating of inaccurate data

  • Request deletion of personal data where legally permissible

  • Withdraw consent for marketing communications

  • Object to certain types of data processing

Requests can be made by contacting us using the details provided below.

 

 

Section 9: Marketing Communications

You may choose to receive promotional emails or updates from us. You can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We will not send marketing communications without your consent, where required by law.

 

 

Section 10: Third‑Party Links

Our Website may contain links to third‑party websites. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies before providing personal information.

 

 

Section 11: Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

Continued use of the Website constitutes acceptance of the updated policy.

 

 

Section 12: Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

📧 Email: Alsace.i.t22@gmail.com

📞 Phone: (+971) 544924481

📍 Address: Alsace International Trading LLC. #1004 - Bay View Tower - Marasi Drive street - Business Bay - Dubai.UAE